Business Update

Due to social distancing restrictions, the current pandemic has generated greater demand for voice and collaboration technologies, which has seen strong demand for our voice offering, resulting in higher volumes. The increase in voice volumes has positively offset delayed delivery of some data services that has resulted from customer site access restrictions during the lockdown period. Broadly speaking we are in-line with our expectations for the recurring business, we continue to generate positive operational cash flow and we maintain a strong balance sheet.

Our exposure to customers in industries hardest hit by the current pandemic (retail, hospitality and travel) is limited and those most affected represent less than 3% of our recurring base. We have supported our customers wherever possible to ensure that they remain strong when the economy starts to revive. From an accounts receivable perspective, we continue to monitor payment trends, with appropriate provisions in place for areas of increased exposure.Business UpdateDue to social distancing restrictions, the current pandemic has generated greater demand for voice and collaboration technologies, which has seen strong demand for our voice offering, resulting in higher volumes. The increase in voice volumes has positively offset delayed delivery of some data services that has resulted from customer site access restrictions during the lockdown period. Broadly speaking we are in-line with our expectations for the recurring business, we continue to generate positive operational cash flow and we maintain a strong balance sheet.Business Update

COVID-19 has impacted our non-recurring business however recent orders from customers indicates we are now likely to deliver over 70% of our non-recurring revenue forecast.COVID-19 has impacted our non-recurring business however recent orders from customers indicates we are now likely to deliver over 70% of our non-recurring revenue forecast.

Whilst the COVID-19 situation continues to create a degree of uncertainty, the Company remains confident of being within 3% of consensus (Revenue: $90.4M, EBITDA: $17.4M), demonstrating the quality of the recurring revenue.Whilst the COVID-19 situation continues to create a degree of uncertainty, the Company remains confident of being within 3% of consensus (Revenue: $90.4M, EBITDA: $17.4M), demonstrating the quality of the recurring revenue.

As announced in our half year presentation, we planned to launch new voice products this half. Our Microsoft Teams Direct Routing service was delivered in Q3 and has proven to be a valuable addition to our portfolio given the increased demands for collaboration technologies generated by the current remote working requirements. Our mobile product is tracking well and will be launched in the latter part of Q4.As announced in our half year presentation, we planned to launch new voice products this half. Our Microsoft Teams Direct Routing service was delivered in Q3 and has proven to be a valuable addition to our portfolio given the increased demands for collaboration technologies generated by the current remote working requirements. Our mobile product is tracking well and will be launched in the latter part of Q4.

Our acquisition strategy has continued to progress and there are a number of quality businesses about which we remain confident in achieving positive outcomes.Our acquisition strategy has continued to progress and there are a number of quality businesses about which we remain confident in achieving positive outcomes.

NEXTDC PartnershipNEXTDC Partnership

Over the Wire has entered into a strategic partnership with NEXTDC whereby the Company will migrate core elements of its network and private cloud infrastructure into the market leading data centre providers Tier 4 facilities. This is a foundational building block that will bring our network closer to many of the world’s leading cloud providers and cloud on-ramp services, further supporting our strategy to drive a multi-cloud outcome for our clients. This partnership will also enable the Over the Wire sales team with the NEXTDC solution set, which will allow for further development of our multi-cloud strategy in conjunction with our current private cloud offering. NEXTDC will leverage the deep networking capabilities of Over the Wire to continue to build out its next generation of data centres.Over the Wire has entered into a strategic partnership with NEXTDC whereby the Company will migrate core elements of its network and private cloud infrastructure into the market leading data centre providers Tier 4 facilities. This is a foundational building block that will bring our network closer to many of the world’s leading cloud providers and cloud on-ramp services, further supporting our strategy to drive a multi-cloud outcome for our clients. This partnership will also enable the Over the Wire sales team with the NEXTDC solution set, which will allow for further development of our multi-cloud strategy in conjunction with our current private cloud offering. NEXTDC will leverage the deep networking capabilities of Over the Wire to continue to build out its next generation of data centres.

“We are excited to be working with the OTW team. Exponential growth of colocation and hybrid multi-cloud continues to fuel NEXTDC’s exciting journey. We continue to build out our leading infrastructure platform to drive the underlying growth of the digital economy. Partnering with organisations with domain expertise in networking and cloud deepens the broad services portfolio our customers can access through our ecosystem. Over the Wire has proven to be an extremely capable organisation and we are pleased to make further strategic investments in our partnership.” Craig Scroggie, CEO and Managing Director, NEXTDC.“We are excited to be working with the OTW team. Exponential growth of colocation and hybrid multi-cloud continues to fuel NEXTDC’s exciting journey. We continue to build out our leading infrastructure platform to drive the underlying growth of the digital economy. Partnering with organisations with domain expertise in networking and cloud deepens the broad services portfolio our customers can access through our ecosystem. Over the Wire has proven to be an extremely capable organisation and we are pleased to make further strategic investments in our partnership.” Craig Scroggie, CEO and Managing Director, NEXTDC.

OTW Managing Director Michael Omeros commented, “Although the COVID-19 pandemic has created uncertainty and challenging market conditions our team has shown focus and resilience which should be commended. We are satisfied with how the business is currently tracking and confident about achieving positive growth into next financial year.OTW Managing Director Michael Omeros commented, “Although the COVID-19 pandemic has created uncertainty and challenging market conditions our team has shown focus and resilience which should be commended. We are satisfied with how the business is currently tracking and confident about achieving positive growth into next financial year.

The NEXTDC partnership has been formed from a long-term successful relationship and we are proud to work more closely with such a capable and forward-thinking team. NEXTDC forms an integral part of our multi-cloud strategy and we are excited to be on the journey with NEXTDC, as they continue to build out next generation data centres that are enabling the growth of the digital economy.”The NEXTDC partnership has been formed from a long-term successful relationship and we are proud to work more closely with such a capable and forward-thinking team. NEXTDC forms an integral part of our multi-cloud strategy and we are excited to be on the journey with NEXTDC, as they continue to build out next generation data centres that are enabling the growth of the digital economy.”

This document was authorised for release by the Over the Wire Holdings Limited Board.This document was authorised for release by the Over the Wire Holdings Limited Board.

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