It’s time we had a serious conversation
Too many businesses rely on poorly configured, under-utilised, and unmaintained phone systems. Missed calls result in missed business opportunities, unknown calling patterns can lead to potential resourcing issues, and a phone system outage can damage more than reputation.
Over the Wire’s cloud Hosted PBX solution provides businesses with a fully-managed, enterprise-grade phone system including features such as hot-desking, follow-me, conference bridges and a free mobile softphone application. With high-availability across multiple geographic nodes, you'll get access to first-class infrastructure and reliability - but without the price tag.
Backed by high-level local engineers that work with businesses every step of the way, it's a level of integration for internet and voice that other companies can't match.
It’s not you, it’s us
By deploying our hosted PBX service over a private IP data network, we monitor the connection and the whole solution end-to-end, removing the issues around quality and accountability that haunt other telephony systems.
With advanced features included as standard, and none of the hassles that accompany on-premises solutions, our Hosted PBX service gives your organisation a highly capable and cost-effective telephony system designed to suit your needs.
Latest & greatest
Unlike an on-premises systems, our hosted PBX gives your organisation access to the latest updates and features, improving capabilities without the need for hardware replacement. Over the Wire customers also enjoy greater flexibility and scalability, and are able to expand or move without worrying about physical limitations.
Hosted PBX: Flex
Take advantage of our hosted platform, expert support, and enterprise features. Based on a pay-as-you-go billing service, this model gives you ultimate flexibility.
Hosted PBX: Complete
Give your business the works, including new handsets and unlimited calls to standard local, national and mobile numbers. No bill shock. No cap-ex. The complete package.
We’ll start by reviewing your business requirements, current costs and usage. We will work with you to thoroughly understand your business needs and design your new phone system setup.
No matter if you’ve got existing numbers you want to keep, or new ones you want to add, we will help design the best roll-out plan for you.
How we stage your onboarding is up you and what suits your business best. Whether you want to start with a soft launch in parallel with your existing services, or a full cut-over all at once, we’ll help you through the process.
Advanced project management, on-site deployment, and detailed training options are all available based on your needs.
Once you’re up and running we’ll work with you to manage your system and keep it up to date. Though our PBX Portal, users will be able to control key features of their own phones, and administrators can sit in the drivers seat for the organisation. Most importantly, you’ll have the confidence of knowing you’ve got our local support team to help you out around the clock if you ever have any issues.
Were instrumental in changing the way TJM SA did business, from installation and commissioning the phone system, setting up our cloud service and updating computer systems, they have always been available when we needed them.
TJM Nailsworth and Clovelly Park
Over the Wire has been great in customising our telephony solutions
OTW have the infrastructure with the technical capability and team with the know-how to house and manage our IT requirements effectively and efficiently.
Burrell Stockbroking Pty Ltd